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Shipping policy

Our promise,

Processing time

We process and ship all orders, as soon as we can, usually it’s the same day or next business day as follows:

Same day dispatch: for orders placed by 1:00 pm. Monday to Thursday*

Next day dispatch: for orders placed after 1:00 pm Monday to Friday*

Next working day: For orders placed Fridays after 1:00 pm, weekends and holidays*

Delivery fees:

For orders up to $75, the delivery fee is $9.99 for standard post and $14.40 for Express shipping.**

We offer free standard shipping for orders over $75 and free express shipping for orders over $99.**

Delivery times:

Express shipping orders: 1-3 business days.*

Standard shipping orders: 2 to 6 business days.*

Please note, that the estimated time of arrival is based on business days (Mon-Fri).*

Keep up to date with Australia Post’s delivery times here.

Shipping companies:

Standard eParcel: Australian Post, Sendle

Express post: Australian Post, Sendle

Track your Australian Post order here

Track your Sendle order here

 

* Estimated times based on normal operation, however, the times may vary according to the circumstances.

** Subject to changes, promotions, or special events.